Terms of Service

1. Services

Rewired Consulting provides technology consulting, software development, and related services ("Services") as described in our proposals, statements of work, or service agreements. Services may include:

• Technical leadership and strategy consulting
• Software architecture and development
• WordPress to mobile app conversions
• AI clone development
• AI/CD pipeline setup
• Related technical services

2. Engagement and Payment

Proposals and Agreements

All engagements begin with a proposal or statement of work that outlines scope, timeline, and pricing. Work begins upon acceptance of the proposal and receipt of any required deposits.

Payment Terms

• Diagnostic sessions (Get Clear): Payment due before the session
• Project work: 50% deposit, 50% upon completion (unless otherwise specified)
• Retainer engagements: Billed monthly in advance
• Late payments may incur a 1.5% monthly fee

Refund Policy

Get Clear sessions: 100% refundable if cancelled 48+ hours before the scheduled time. Project deposits: Non-refundable once work has begun. Retainers: No refunds for the current billing period; you may cancel future months with 14 days notice.

3. Intellectual Property

Work Product

Upon full payment, you own all custom code, documentation, and deliverables created specifically for your project ("Work Product"). We retain the right to use general knowledge, skills, and techniques gained during the engagement.

Pre-existing Materials

We may use templates, frameworks, or tools that existed before the engagement ("Pre-existing Materials"). You receive a license to use these materials as part of your deliverables, but we retain ownership.

Third-Party Components

Deliverables may include open-source or third-party components. These remain subject to their original licenses.

4. Confidentiality

We treat all non-public information you share as confidential. We will not disclose your confidential information to third parties without your consent, except as required by law.

This obligation does not apply to information that: (a) becomes publicly available through no fault of ours; (b) was known to us before disclosure; (c) is independently developed by us; or (d) is disclosed to us by a third party with the right to disclose it.

5. Client Responsibilities

To enable successful delivery, you agree to:

• Provide timely access to necessary information, systems, and personnel
• Respond to requests and review deliverables within reasonable timeframes
• Ensure you have rights to any materials you provide to us
• Make decisions and provide approvals as needed

Delays caused by late or missing client inputs may extend timelines and may result in additional fees.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability for any claim arising from the Services shall not exceed the fees paid for those Services in the 12 months preceding the claim.
• We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption.
• We are not liable for delays or failures caused by circumstances beyond our reasonable control.

7. Warranties and Disclaimers

We warrant that Services will be performed in a professional and workmanlike manner consistent with industry standards.

EXCEPT AS EXPRESSLY STATED, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8. Termination

Either party may terminate an engagement:

• For convenience, with 14 days written notice (retainer engagements)
• For cause, if the other party materially breaches and fails to cure within 14 days of notice

Upon termination, you shall pay for all Services performed through the termination date. We will deliver all completed Work Product.

9. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Austin, Texas.

10. Changes to Terms

We may update these Terms from time to time. Changes apply to engagements entered into after the update. For ongoing engagements, changes apply upon renewal or mutual agreement.

11. Contact

Questions about these Terms? Contact us through the contact form on our website.